A large Enterprise can lose up to $265M in profit each year when clients and employees can’t reach internal experts quickly.

Spent by employees per week waiting for an answer.

Find it difficult or impossible to find information needed to do their job.

Source: Workplace knowledge and productivity report, Panopto 2018

Radar is the Knowledge app that helps you find the expert insights you need, now.

We help you find people with expert insights in real-time and provide instant access through micro-engagements.

Radar increases productivity and your profits.

“I am supporting a client on a data warehousing effort and I’ve been digging around asking people in our company, literally for 3 months, and not finding the internal expertise I need. Just this week, I finally found the right person.

If we had RADAR, I could just type in my need and get connected to the right person, right away.”

-Christa D.
Account manager in the staffing industry for over 25 years

Put your employees and customers on the fastest path to success with in-the-moment access to experts that match their need with pinpoint accuracy based on machine learning. Scale best practices learned from top experts. Uncover those pockets of untapped expertise that are going unused.

People naturally like to be tapped for their expertise. Not only does it make them feel important but it helps them feel a sense of shared purpose. When they are tapped there is a sense of being needed, not just used. They are actually contributing in a measurable way to the mission of your organization.

Radar lets your clients pull you into their world in real-time, so you can address their felt, immediate needs. They become more deeply connected with you, depend more on you, and are loyal to you as you address their issues on a consistent basis. Your company is then top of mind when they have a bigger issue they’re going to call you first.

*Harvard Business School: The Economics Of Loyalty

Radar provide a low threshold of commitment that allows customers to build trust in micro-bursts. So that later, when a prospect does have more significant problem they know your capabilities, your team, and your expertise, and they will naturally come to you for help with their larger needs.

Unlock untapped internal expert intelligence and arrive at better answers than humans or A.I. can get on their own. RADAR provides real-time access to your internal experts and as the A.I. system continuously learns, grows, and understands your business it’s able to provide additional insights to augment your expert’s intelligence.

The business world is constantly changing and your customers’ needs are changing too. New technologies create new problems we can’t even imagine today and require skills that don’t yet have names. Radar’s A.I. identifies these skills and the gaps you have in capacity and capabilities, so you can fill them.

Our intelligent Radar Dashboards provide you with the information you need so you can provide the right people to your customers for their constantly changing business landscape

Understanding what your people need, clients want, and the products and services they are talking about has never been easier. Record, transcribe and analyze every interaction, be it chat, voice, or video across the entire enterprise. Capture transcripts, keywords, trends, and talk time. Then combine interaction data with full-lifecycle activity capture and robust machine learning, to enhance every area of your business’ – forecasts, reporting, product roadmaps, marketing campaigns, competitive positioning, and more.

See the patterns emerge in real-time as the questions come in. Identify the unifying need, and arm your team with the laser-focused data that allows them to proactively respond to known customer needs. Cut down discovery time because the customer has already given you their problem. Now you can get to their solution.